Head of Cybersecurity Operations

Children's National

September 30, 2020


YOUR NORTH STAR: protect Children's National and our patients, families, and staff by leading the implementation, management, and continual improvement, of our cybersecurity operations.  

The head of cybersecurity operations will protect CNH through the implementation, management, and continual improvement of our operational cybersecurity program. She or he will be responsible for monitoring, detection, investigation, and coordinated incident response. We are seeking a dynamic leader who excels at building and inspiring great teams. He or she is a doer who is equally comfortable managing direct reports, overseeing partners, influencing colleagues, and rolling up his/her sleeves and executing.


Minimum Education
Bachelor's Degree in a computer science, math, engineering or another relevant discipline (Required)
Advanced degree - MS, PhD (Preferred)

Minimum Work Experience
10 years experience in cybersecurity with a focus on cybersecurity operations. (Required)
5 years experience in a management role. (Required)

Required Skills/Knowledge
1. Experience leading some or all of the cybersecurity operations functions, preferably in a healthcare organization
2. Deep background in SOC implementation & analysis, SIEM configuration/integration/tuning, incident response, and/or investigations
3. Experience reporting to and communicating with board and C-level management
4. Excellent written and verbal communication and presentation skills; interpersonal and collaborative skills
5. Breadth of knowledge across many cybersecurity frameworks and standards with deep expertise and implementation experience in at least one (e.g. NIST CSF, NIST RMF/800 series, ISO/IEC 27001/2, OWASP, Mitre ATT&CK framework, SNAS CIS, etc)

Functional Accountabilities
Core areas of responsibility that fall under this role include:
1. Real time response to cyber events; be accountable of the security incident management from identification through remediation
2. Day to day security monitoring, detection, analyses and response to threat indicators, malicious activities from security systems and intelligence
3. Incident response, playbooks, workflows, and escalation criteria in partnership with the rest of the cybersecurity team, our MSSP, contractors, and partners
4. Oversight of our MSSP
5. Implementation, integration, tuning, and continual improvement of our security information and event monitoring (SIEM) solution and other security tools
6. In collaboration with the head of cybersecurity architecture and engineering, security tool configuration, management, and updates to protect and defend our network, devices, systems
7. Cybersecurity investigations
8. Threat analysis and recommendations about changes to CNH security posture
9. Reporting on performance against established security metrics
10. Preparing clear and concise briefings for the CNH board, executive leadership, staff, regulators, auditors, outside partners, and other stakeholders

Leader Accountabilities

To be successful in this role you will need to be:

1. A leader who excels at building and inspiring outstanding teams

2. A manager with a proven track record of supporting staff and their personal and professional growth

3. An innovator who knows what it takes to execute and has a history of setting and meeting ambitions goals

4. A highly dependable “doer” who can work with little supervision while being resilient to change

5. A good listener who can check your ego at the door, allowing you to receive and provide candid feedback and criticism

6. Kind

7. An individual of high personal integrity who is able to act calmly in high-pressure and high-stress situations

Organizational Commitment/Identification
1. Anticipate and responds to customer needs; follows up until needs are met


1. Demonstrate collaborative and respectful behavior
2. Partner with all team members to achieve goals
3. Receptive to others’ ideas and opinions

Performance Improvement/Problem-solving

1. Contribute to a positive work environment
2. Demonstrate flexibility and willingness to change
3. Identify opportunities to improve clinical and administrative processes
4. Make appropriate decisions, using sound judgment

Cost Management/Financial Responsibility

1. Use resources efficiently
2. Search for less costly ways of doing things


1. Speak up when team members appear to exhibit unsafe behavior or performance
2. Continuously validate and verify information needed for decision making or documentation

Primary Location: District of Columbia-Washington

Work Locations: Sheikh Zayed Campus

111 Michigan Avenue

Washington 20010

Job: Information Technology

Organization: Operations

Regular / Temporary: R (Regular)

Position Status: FT - Full-Time

Shift: Day

Work Schedule: 9am to 5pm (Mon-Fri)

Job Posting: Sep 21, 2020, 8:17:46 PM

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