Sales Development Representative (Higher Education)


January 12, 2022

About Class

Class is software developed by Class Technologies Inc., a company founded by software pioneer Michael Chasen. Class adds teaching and learning tools to Zoom and makes the virtual classroom feel like a real classroom. Class is a remote company (you can work from anywhere!), with staff around the world.

Class is backed by prominent Zoom board members and investors, including current Zoom board member Santi Subotovsky, and education and technology leaders like SoftBank, Salesforce Ventures, GSV Ventures, and American quarterback and entrepreneur, Tom Brady.

Are you passionate about learning and technology? Do you aspire to change the way the world learns? Do you want to work from anywhere in a flexible, collaborative and inclusive work environment? If you answered yes to any or all of those questions, we want to talk to you!

About The Role

The Higher Education Sales Development Representative (SDR) team at Class is responsible for generating, developing and managing initial business relationships with corporations through high-volume outbound prospecting calls, inbound leads, and email marketing programs. The primary goal of the SDR is to set meetings with decision-makers to build a large pipeline of qualified leads. As an SDR, you will work directly with our Account Executives who will help with pursuit strategy and sales execution to drive a high volume of new transactions each month. You will be engaging and interacting with C-Level executives on a daily basis, and will need to be comfortable in painting the picture as to how the Class software will better help their faculty teach and their students learn as they continue to adapt to a “distance learning” environment.

About You

  • You’re a confident communicator on the phone and you’re able to convey passion and enthusiasm for the product you're selling
  • You're assertive, persistent, persuasive, and an excellent listener. You’re comfortable taking control of a conversation and moving the ball forward each time you speak with someone.
  • You’re adaptive and receptive to all types of changes and challenges that come along with a fast-growing high-volume sales organization
  • You are adaptable and can think on your feet. When faced with new challenges, failure simply isn't an option
  • You’re eager to learn and are always seeking opportunities to improve your skill-set on a daily basis


  • Identify and qualify target accounts through effective outreach methodologies and effective communication of our flagship product, Class
  • Maintain and manage your own pipeline of Accounts and Contacts through Salesforce
  • Schedule appointments between prospects and AEs through outbound outreach
  • Learn and comprehensively understand all elements and features of our product
  • Report to the Manager of Higher Education Sales Development and your paired Account Executive

Skills & Requirements

  • 1-2 years of relevant experience preferred (Technology B2B sales/SaaS Sales)
  • Excellent written and verbal communication skills - no fear of the phone
  • Confidence to credibly engage with the C-level (CIO, CTO, CFO, Provosts, Presidents)
  • Comfort with online technology platforms (e.g. Salesforce/CRM, Google productivity suite)
  • Proven track record with outbound cold-calling and prospecting
  • A self-starter with a track record of successful and credible Enterprise lead prospecting

Apply Now